"Time and tide wait for no man"

All orders are sent as an insured parcel from Switzerland. We ship (almost) worldwide, excluding China, India and Russia.

Orders are packed and shipped within 24-48 hours.

Orders generally cannot be canceled once they have been confirmed through our website. If a package cannot be delivered, the customer must pay for the proper return and the original shipping costs. Please note that we accept no responsibility for orders deemed delivered or for which delivery attempts have been made without success.

As soon as your order has been dispatched, you will receive an automatic dispatch confirmation email, which will also contain your tracking number. You can use this to track your package at any time. If you have any further questions about your order, please email me.

The shipping costs for our insured shipping vary depending on the country to which we ship. You can find a list of our delivery areas and shipping costs in the following table or before your final order in the check-out.

*Please note: we currently do not ship to China, India and Russia.
** All free shipping packages are sent via Standard Shipping.

Other international orders outside of Switzerland may be subject to import duties and taxes once the order reaches its destination country. These potential additional fees will not be covered or refunded by Cactusorchid. Since import duties and taxes vary from country to country, we recommend that you contact your local customs office for more information before ordering.